Thank you for choosing Digital Film Studios, suppliers of Studios, Grip, Lighting, Production Supplies & Digital Cameras to the growing independent film community. If there is anything else that we can help you with, please don’t hesitate to call.
In order for us to properly supply your project please READ & FOLLOW the instructions below before your start date. Failure to throughly understand the requirements below may lead to different results then you expect:
1. INSURANCE:
We require proof of insurance. Please send us, via fax or e-mail, a certificate of insurance naming Digital Film Studios LLC as “Additionally Insured and Loss Payee”. The Certificate must have the following policies and Minimum Limits:
- General Liability $1,000K
- Auto Liability $1,000K (if Renting a Vehicle from DFS)
- Rented Equipment $500K
Digital Film Studios must receive advance notice of any rentals that will be used outside of the US.
If you do not have equipment insurance, we may be able to assist you in contacting the appropriate parties to obtain such insurance.
2. CONTRACT
We require you to sign a contract, which can be found here: Rental Agreement
If you are renting a stage, you will also need to sign the Stage Rental Agreement as well.
Prior to your job, please print, sign and fax all pages to 818-351-1155.
3. DEPOSIT
When renting a truck, equipment or our stage, you must fill out, sign and fax back the DFS Credit Card Authorization Form to 818-351-1155.
In general, we will place an authorization on your credit card for the amount of your insurance deductible or for the value of the equipment (whichever is lower) unless prior arrangements are made. This authorization will be used to satisfy any residual charges to your account, and any remaining amounts will be released by your credit card company at their convenience.
If you are unable to provide us with a Credit Card please call to make other arrangements.
4. PAYMENT
All invoices are COD, meaning we require payment prior to equipment pickup or the start of production at our facility. We will charge your credit card unless you make payment by other means.
We accept cash, company checks, Money Orders or Credit Card payments (Visa, MasterCard or American Express). An additional 3.5% charge will be added to ALL VISA/MASTERCARD payments and 4.5% to ALL AMERICAN EXPRESS payments.
5. PICKUPS AND RETURNS
Checkout: Subject to when your order is placed and finalized, equipment will be available for inspection at our facility after noon the day prior to the start of your rental and will be available for pickup after 3pm.
Returns: Any camera or other equipment returned after 10:30 AM on the expected day of return will be charged the standard rental rate for that day. Any trucks returned after 8:00 AM on the expected day of return will be charged an additional day at the standard rental rate.
Any lost or damaged equipment will be charged for accordingly.
Our sincere thanks, and see you soon!